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Customer Letter


Dear Sir,

Lean-to greenhouse 610

This is NOT a whinge or a moan!

Last June, I went for a �look round� your display at Ansells Garden Centre, Horningsea, and decided that your greenhouses were very good value for the money and ordered a lean-to size 10' x 6'.

In due course it was delivered in a flat pack by two cheerful young men and until this year has stood in my barn waiting for me to get round to erecting it on the base I have prepared. In the meantime I have broken a pane of glass, but no worry as I have bought an optional louvre kit since the original purchase.

Now, after much head scratching, I seem to have got the framework done and ready to go up, being a cold day, I came indoors today to make up the two roof ventilators and the first major hiccup. �Bolt the vent hinge (E-GH-0049) etc�. I do not have anything that even resembles a hinge left! Al I have is the glass, clips and nuts and bolts and the roof glazing bars, everything else is used up, still scratching my head over the door fastening, it will come to me no doubt.

Would you be kind enough to send me two vent hinges please, I know it is only my word, but they have never been in the kit, which has only recently been undone by me. If there is any postage or other fee I am willing to pay, as now stuck.

With thanks,

(CUSTOMER NAME)

EXTRA NOTE - WE RECEIVED ANOTHER LETTER FROM THIS CUSTOMER SOON AFTERWARDS. CLICK ON "DISPLAY NEXT" TO VIEW THEIR NEXT LETTER

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