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COVID-19 CORONAVIRUS PANDEMIC - We are open and taking online orders as normal, as encouraged by the government. Many products are in stock and delivered within 7-14 days. Many other products are made to order, most within 6-12 weeks, some longer. Please refer to individual product pages for up to date delivery information. All services are much slower than normal due to unprecedented volumes of orders and enquiries. Our Show Centre is temporarily closed. To contact us please CLICK HERE. We hope to resume our normal service soon. For more information CLICK HERE.
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Customer Letters

Customer Letter


Please find attached details of my order. In my recent conversation with John in your Company, I explained that the two automatic window openers were of no use to me as there are no roof vents on this greenhouse and it is not practical to use them on the side windows. I have therefore returned these and would be grateful if these could be credited back to my Credit Card.

Enclosed with these items is the min/max thermometer which arrived damaged, the mercury having separated on the right hand side. Could you also credit or replace this item which ever is the most convenient.

I was most satisfied with the quality and look of the greenhouse and the erection service was most efficient.

Thank you for your help in this matter.

(CUSTOMER NAME)

EXTRA NOTE - THE UNWANTED ITEMS WERE REFUNDED PROMPTLY

We are currently open and taking online orders as normal, as encouraged by the government.